How to Handle a Complaint With a Board of Realty Professionals

The board of real estate is an organization responsible for ensuring that the real estate industry is conducted in a proper and ethical manner. They do this by having various regulatory bodies such as the National Association of Realtors, the National Association of real Estate brokers and agents and the National Association of persons with disabilities act to set standards and regulations governing the real estate industry. Every member of the board has to pass a comprehensive examination in order to become a full member of the board. All board members are supposed to have a basic knowledge of the real estate market in their particular state.

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If you are aspiring to become a board of real estate professional then you have to make sure that you understand the responsibilities and the role that you would be playing. One of the requirements that you must fulfill is to take and complete a complaint form that is available from the board. You are required to furnish details regarding your complaint in the complaint form. The details are as follows – your full name; your residential address; the city or town where you live; the type of property that you are renting and the names of all the previous landlords. You are also required to furnish the owners of the other properties with a copy of the complaint form. Failure to do so may result in you having to appear before the disciplinary body that handles complaints regarding real estate.

Once you are done filling out the complaint form, you are required to submit it along with the payment for the fee that is being charged for handling complaints regarding real estate. The fee that is being charged is usually on a monthly basis and is not a one off payment. The fee also varies from one discipline to another. It is important for you to find out exactly what the fee structure is and if there are additional charges that are payable in case you do not follow the rules properly.

The next step that you take after you have filled out the complaint form is to submit it along with any proof that you can provide regarding your complaint. This includes things such as contracts, inspection reports, repair proposals, receipts and other documents that are relevant to your complaint. It is important for you to understand that the time taken for the processing of the complaint is dependent upon the severity of the complaint. If you want the matter to be handled seriously, it is advisable that you prepare your complaint in a professional manner.

The next step is for you to wait. The matter will be reviewed and in most cases, action will be taken against you. In some instances, you could be asked to vacate your rental property. The time given to you to vacate depends on the nature of the complaint that you have lodged. It is also important for you to understand that if your real estate professional agrees to the fact that your complaint has merit, he or she will help you get a better solution to your problem.

It is also important to note that the process of getting a refund or getting your money back from your tenant will depend on the seriousness of your complaint. You should be able to prove that the rent was unpaid or you were forced to leave the property due to the suffocation hazard caused by the defective appliance. Other possible reasons that might prompt your landlord to ask for a refund include excessive noise from outside, property damage, improper maintenance of the premises and many more. It is also important to remember that if you have a complaint against a real estate professional, you should be prepared to prove all the points of your complaint. Once you have the required documents, you can proceed to lodge your complaint with the board of real estate.